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Customer Satisfaction

We have built a stellar reputation by helping thousands of people in South Florida with the hardwood flooring needs.
Annie B
Annie B
2023-10-05
Diamond Wood Floors is a top-notch wood flooring company. I contacted them alongside 5+ other companies, and they were the most prompt, communicative, professional, reasonable, detail-oriented and knowledgeable company. They helped us install new engineered hardwood flooring in 3 of the bedrooms in our house and walked us through all the installation options, along with the pros and cons of each option. Throughout the process, they made sure we were happy and satisfied with their service. We never felt that they were pushing us towards a more expensive option. Instead, it felt like they were helping us make the best decision for our needs. When we had a concern about creaking post-installation, Salomon personally came out to inspect the creaking and had someone come to resolve it. Thankfully, the creaking went away, but I’m thankful that this family-owned business was willing to help us even after installation was complete. I would highly recommend working with Diamond Wood Floors for your wooden flooring installation needs. We love our new floors! Thank you so much to this family-owned business!
Malinda Linkhorst
Malinda Linkhorst
2023-10-04
Soloman and his team are professional, thorough, trustworthy and do excellent work. Highly recommend!
Marvelene Bougouneau
Marvelene Bougouneau
2023-08-24
I am very impressed with the outcome of the repairs to my wood floor. Very professional and knowledgeable, great job, thank you
Marc Ginsberg
Marc Ginsberg
2023-08-16
Diamond Wood Floors is First Class! If you have wood floors that need sanding and refinishing I recommend Diamond highly! The wood floor technicians were on time, diligent, polite, respectful, and did excellent work as clean and neatly sanding wood floors allows
Kim Sivick
Kim Sivick
2023-07-28
Had solid oak stair treads installed and stained. We are very pleased with the results. Completely changed the look to a more contemporary feel.
Costa Petridis
Costa Petridis
2023-07-21
I recently had the pleasure of working with Diamond wood Flooring for a flooring project in my home, and I cannot express enough how impressed I am with their exceptional service, quality products, and professional team. From start to finish, the entire experience exceeded my expectations, and I am thrilled with the results. First and foremost, the customer service provided by Solomon was outstanding. From my initial inquiry to the final installation, their team was attentive, responsive, and genuinely invested in ensuring my satisfaction. He patiently listened to my requirements, provided expert advice, and guided me through the selection process, making it a stress-free experience. The installation process was seamless and efficiently executed by the skilled professionals. They arrived promptly on the scheduled installation day, and their attention to detail was evident throughout. They meticulously prepared the area, ensuring the sub-flooring was level . The installation itself was done with precision, and the end result was flawless. The team left my home clean and tidy, and I appreciated their respect for my space. Furthermore, they provided a transparent quote, outlining all costs involved, and there were no unpleasant surprises or hidden fees. I highly recommend Diamond Wood Floors to anyone in search of a professional, reliable, and customer-centric flooring company. Their expertise, exceptional service, and commitment to excellence make them stand out from the competition. I am beyond thrilled with my new floors and will undoubtedly turn to them for any future flooring projects. Thank you Diamond wood for transforming my home and providing an outstanding customer experience!
Robert Cancel
Robert Cancel
2023-07-19
I had a great experience with Diamond Wood Floors. Salomon was very responsive, and his team of installers was excellent. They went above and beyond to make this very picky person happy. They installed new wood flooring and completed several repairs to an existing wood floor. All in all, a great job. I will be using them again.
Maria Diaz
Maria Diaz
2023-07-07
This is the best flooring company I have ever used! From the beginning the customer service experience was unmatched. They answer all your questions/concerns in a timely manner and most importantly they offer the best quality floors and installation. I used them for my rental property and have received many compliments on our floors. I can’t wait to use them again for our own home!
Julie Tabino
Julie Tabino
2023-06-28
We have used Diamond Flooring twice and would use the again! I don’t recommend many companies but would recommend this one ! Solomon Sr and Solomon Jr are both ver professional along with the rest of the staff!! Thank you we love our floors!!
keyber DIAZ
keyber DIAZ
2023-06-27
Muy contento con la compañía diamond wood floors y el servicio que me brindaron